Customer relationship management (CRM)
Mobile devices make it easier for account managers to speed the ordering
process by having the latest product inventory levels, features and prices
at their fingertips. Those providing service at a remote customer facility
can automate their invoicing, have ready access to training materials,
and manage schedule changes more effectively, thereby reducing downtime
and wasted trips.
Enterprise resource planning (ERP)
These systems provide the information and core services that support
the internal operations of a business. Making these services and this
information available to people without their having to return to their
desktop PC can help improve productivity and reduce costs. Certain vertical
markets have high concentrations of mobile professionals and are already
experiencing improved efficiencies from the use of mobile devices. Some
of those vertical industries and the types of applications they are deploying
Supply Chain Management (SCM)
Describes the discipline of optimizing the delivery of goods, services
and information from supplier to customer. Typical supply chain management
goals include production schedule streamlining, inventory reduction,
pinpointing of bottlenecks, and efforts to improve order response time.
System Integration As a Systems Integrator Avon partners with
a number of software vendors to provide trained implementation
and integration resources for network deployments. Enterprise Portal The enterprise portal has moved beyond its
roots in role-based content management to become a core component
of software architecture—the universal interface for enterprise
applications. That puts portal development plans center stage in
overall enterprise technology strategy, and it raises the stakes
for software suppliers to extend deployment and integration platforms
with a standards-based presentation layer.
Avon has done portal development for Z-Directory a thialand based company.