Our Understanding:
Most enterprises today have implemented BaaN as the backend ERP at their HQ Locations.They also have remote branch offices, distributors, C&F agents, customer service divisions and factory locations spread across the geographies.
Major Challenge for the Enterprise 's today Due to the existing client-server nature of the implemented system, the posting of data from these remote places directly in to the back end system requires additional investment and dedicated bandwidth for communication.
Problems
Data pertaining to sales, returns, service, spare parts, stocks between HO and branch offices are today done manually. Accounting data pertaining to receivables, sales, discounts, schemes, service etc is also updated manually. Time lag due to such information costs does not provide a real time picture of the data at any point of time which leads to improper demand projection. A lot time by the Sales team and the service team is spent in trying to access information regarding inventory, availability, delivery schedules, spare stock etc.
Solution Overview
- BaaN On Web: - Simplified Web Extension ToBaaN for Branch Office/Remote Users
- For Sales Force Automation (e-CRM)
- Depot, Dealer/Distributor Management (e-distribution)
- SMS-Alerts & Notifications from BaaN
- BaaN On PDA: For Sales Force Automation/Field Service Automation on PDAs
Avon Proposes :Web Based Sales Force Automation- The Flexware :
To serve as simplified web extension of BaaN for the regional offices. Serve as a simplified e-CRM and e-distribution system for the Branch office users, Dealers and Distributors to post/retrieve data and information from the BaaN system. Other salient features of this system includes “ The Report Manager – To publish/print custom reports from BaaN”, “The Roles Manager – Which defines the roles and privileges assigned to each user and “ The Security Manager”.
Problems
Data pertaining to sales, returns, service, spare parts, stocks between HO and branch offices are today done manually. Accounting data pertaining to receivables, sales, discounts, schemes, service etc is also updated manually. Time lag due to such information costs does not provide a real time picture of the data at any point of time which leads to improper demand projection. A lot time by the Sales team and the service team is spent in trying to access information regarding inventory, availability, delivery schedules, spare stock etc.
What Flexware can do?
- View customer records
- Post Sales Orders
- Check Inventory and Order to delivery status
- Product catalogue and pricing
- View Sales Reports
- Post Expenditures
- Service Automation
- Customer Service History
- Technical manuals and references
- Post queries
- Corporate and Administrative Resources
- Tour details and reports
- Knowledge Management
Our Value Proposition:
A cost effective solution. Demonstrable ROI within 7-8 months. Better production planning hence 5-10% savings on Inventory holding costs. Sales Agents can concentrate on selling, prevent lost sales. 10-20% lower communication cost (telecom) ,mis-communication , human error etc. Can enable hand held computers (PDAs) at a later stage with minimal cost , as the Flexware is already mobile computing enabled.
Application Development
Our Applications Development services include the design and development of new applications and redevelopment /reengineering of existing applications. Our approach is to work with our clients to define comprehensive technical solutions, combining business and industry knowledge with technology to meet applications development needs. Our global service delivery model and well-defined development methodology enables us to provide quality solutions and accelerated delivery
- An optimum size team of highly skilled and motivated resources
- Effective project management methodology
- Iterative development model
- Most current development methodology
- Optimized mixed model of development
- A state-of-the-art offshore development center
- Stable teams and negligible attrition rates
- End-to-end development
- Maintenance and lifecycle support
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